Frequently Asked Questions

How long does delivery take?

Dispatch in 24–48 hours; metros 3–5 days, rest of India 5–7 days, remote pin codes up to 10 days. A flat ₹79 shipping applies to all orders.

Is Cash on Delivery available?

Yes, on serviceable pin codes. You will see the COD option at checkout if your pin code supports it.

What is the shelf life? How do I store things?

Every pack prints its best-before date. As a rule: cool, dry, airtight — refrigerate pickles, juices and ghee after opening, and use a dry spoon always.

Where exactly is my food from?

Every product page names its valley and producer community — from Spiti’s high pastures to Kinnaur’s orchards. No blends with undisclosed origins, ever.

Do you take bulk, wedding or corporate gifting orders?

Yes — write to hello@himwaasi.com with quantity and date; we confirm personally for 20+ units.

What if my order arrives damaged?

Send an unboxing photo within 48 hours to hello@himwaasi.com — free replacement or full refund, your choice.

Are your products really preservative-free?

Yes. No preservatives, artificial colours or refined sugar. That is why storage guidance matters — nature keeps its own timetable.

How do I contact you?

Email hello@himwaasi.com — we reply within 24 hours, Monday to Saturday.